Echonet

Echonet (Pty) Ltd

Privacy Policy

Effective date: 1 January 2025

Overview

Echonet (Pty) Ltd ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use and safeguard personal information, and how to contact us with a privacy request.

1. Information We Collect

We may collect and process the following personal information:

  • Name and contact details, such as an email address or phone number.
  • Technical information, such as IP address, browser type, and standard server log data.
  • Information voluntarily submitted by email or another direct contact method.

2. How We Use Your Information

We may use your personal information to:

  • Respond to inquiries and communicate about potential or active services.
  • Operate, protect, and improve our website and services.
  • Meet legal, regulatory, accounting, or security obligations.

3. Sharing of Information

We do not sell or rent personal information. We may share information only where needed:

  • With service providers who help operate the website or support business services.
  • When required by law, legal process, or a competent regulatory authority.

4. Data Security

We use reasonable technical and organizational measures to protect personal information. No internet transmission or storage system can be guaranteed as completely secure.

5. Your Rights Under POPIA

Under South African law, you may have the right to:

  • Access the personal information we hold about you.
  • Request corrections to inaccurate or incomplete information.
  • Object to processing of your information under certain circumstances.
  • Request deletion of your information where legally permissible.

6. Cookies and Tracking Technologies

This website does not use analytics or advertising trackers. Our hosting provider may process standard server logs to deliver and secure the site. If we introduce cookies or analytics, we will update this policy to explain their purpose.

7. Contact Information

For privacy-related questions or requests, contact us at info@echonet.co.za.

8. Updates to This Policy

We may update this policy periodically. Continued use of our website after updates means you accept the revised policy.